At a Glance

• An embedded solution for the UNIVERGE SV8100
• Improved customer satisfaction
• Increased employee productivity
• Intuitive user interface
• Simple installation, setup, and maintenance
• Impressive voicemail and automated attendant capabilities

Improved Customer Satisfaction
VM8000 InMail’s robust Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialing options. They can simply direct themselves to the party that they are calling without being placed on hold or having their calls dropped.

Simple Setup, Installation, and Maintenance
VM8000 InMail is digitally integrated with the system’s central processing unit to provide increased speed and accuracy to the voicemail system. Additionally, Windows®–based PC Pro enables online centralized HTML-based programming access. When employees use this intuitive browser-based software with its easy-to-follow wizards, time spent programming is reduced and fewer mistakes are made