Our Warranty

Hooper Communications provides superior and dependable service 24 hours a day, 7 days a week. Each technician is factory trained and certified, meeting the highest standards of service excellence. All emergency request are determined by the customer and responded to within a 2 hour time frame. Normal service request are typically met within a 24 hour period.


Hooper Communications and NEC are working together to bring our customers an unbeatable 5-year warranty and we include it with every new NEC system purchase – you do not need to buy anything extra. NEC phones are the best built in the industry and Hooper Communications’ installation team is unmatched in the Houston area. Together we are putting our money where our mouth is and we are offering our clients the best standard warranty in the business.

Our warranty includes 5-years full coverage of:

  • Defective Parts Replacement
  • Parts & Labor
  • Onsite Training
  • Software Assurance Program
  • Fixed Equipment Pricing for Additional Equipment

For more information about our system installation or unprecedented warranty coverage, please contact us at 713.983.2121.


If your firm does not opt for the extended coverage. Hooper Communications can bill on a “as needed” basis. Parts will be billed as incurred.